Privacy Policy

Last updated: January 26, 2026

lorebound LLC ("we", "us", or "our") operates the lorebound platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using lorebound, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

Category	Examples
Account Information	Email address, name, password
Payment Information	Billing address, payment method (processed by our payment provider)
Content	Stories, chapters, characters, lore entries, and other creative content you create
Communications	Support requests, feedback, and correspondence with us

Information Collected Automatically

Category	Examples
Usage Data	Features used, actions taken, time spent, error logs
Device Information	Browser type, operating system, device identifiers
Log Data	IP address, access times, pages viewed, referring URLs

2. How We Use Your Information

We use your information to:

• Provide the Service: Store and process your content, enable features, and deliver AI-powered assistance
• Process Payments: Handle subscriptions, billing, and refunds
• Improve the Service: Analyze usage patterns, fix bugs, and develop new features
• Communicate: Send service updates, security alerts, and support responses
• Ensure Security: Detect fraud, abuse, and unauthorized access
• Comply with Law: Meet legal obligations and respond to lawful requests

3. AI Processing

lorebound uses artificial intelligence to provide writing assistance. When you use AI features:

• Your content may be sent to our AI providers (currently Anthropic) for processing
• AI providers process your content according to their data handling policies
• We do not use your creative content to train AI models
• AI-generated suggestions are based on your story context and our system prompts

You can review Anthropic's privacy practices at anthropic.com/privacy.

4. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers

Third parties that help us operate the Service:

• Cloud Infrastructure: Hosting and data storage
• Payment Processing: Subscription and payment handling
• AI Providers: Content generation and analysis
• Analytics: Usage analysis and performance monitoring

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your information as follows:

• Account Data: Until you delete your account, plus a reasonable period for backups
• Content: Until you delete it or close your account
• Payment Records: As required for tax and legal compliance (typically 7 years)
• Log Data: Up to 90 days for security and debugging purposes

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and content
• Export: Download your content in standard formats
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@lorebound.io.

7. Data Security

We implement appropriate security measures to protect your information:

• Encryption in transit (TLS) and at rest
• Secure authentication and access controls
• Regular security assessments
• Employee access limitations

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

lorebound is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

10. California Privacy Rights

California residents have additional rights under the CCPA:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

11. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Functions: Authentication, security, preferences
• Analytics: Understanding how the Service is used

You can control cookies through your browser settings, though some features may not function properly without them.

12. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

lorebound LLC
Email: support@lorebound.io